We are connected to the grid, meaning electricity . It seems to be a normal attribute in our century, although many times and in many localities, especially rural ones, the quality is very poor with frequent interruptions and fluctuations. Unfortunately, many localities or small parts of localities still have poor quality electricity or do not have electricity at all, and they still use lamps from past centuries.
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But for those who have electricity and a supply contract, is it a contract that is read ? Understood ? We receive bills, but do we understand them ? Do we know what we read and why we pay what we pay ? Do we know our obligations and rights as electricity consumers ? Do we know that there are different companies on the market from which we can buy electricity ? That there is competition? Just like mobile and fixed telephony !
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In 1990, there was only one telephone provider, but today there is fierce competition with many companies offering such services, and the same is true in the field of electricity in 2016. It is the first year that advertisements , video clips on TV, radio, billboards, and offers from electricity companies have appeared in the advertising market.
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So, don’t forget:
- You can change the company with which you have a contract.
- Read the contract.
- Be careful what you buy and at what price.
- You have rights.
- You also have obligations.
- Be informed.
Sorin Mierlea – President of InfoCons
InfoCons – European Organization for Consumer Protection and Promotion of Programs and Strategies , a full member of the World Organization Consumers International , founding member of the Federation of Consumer Associations , and member of ANEC .